A point of sales system can be seen in the checkout area when paying for your items. It’s, essentially, a computerized system that tethers the checkout personnel to the customer and a whole network of data. It goes as far as handling transactions between the clients and the store. To top it all off, it maintains updates on pricing and promotions.  While a point of sales system has a multitude of upsides, it also comes with a few disadvantages that you should know:

1.   Point of sales systems come with security risks

Some customers will need to pay for their products using debit cards at the checkout station. The point of sales system allows them to swipe the cards for the system to pick up the debit card information. It can be a risky thing to do because the check out staff can get access to customers’ pins or other sensitive information. Some business owners take necessary steps to hide the keypad, but this is not always 100% proof.

Also, if you have an internet-based POS retail or POS restaurant system, you are susceptible to the day-to-day risks that come with the internet. While most Point of sales software providers includes necessary security features in their systems, they are not able to get on top of the security issue completely. Also, the fact that most business people want to make their systems widely available only compounds the security risk.

2.   You will incur the cost of connecting your point of sales system to the web

What makes a point of sales systems so in demand these days is the fact that it allows business owners to connect a single register to a vast network of data, which might not be available for the traditional cash registers. That’s why most businesses these days gravitate towards the web-based point of sales systems instead of software-based systems. However, the web-based point of sales systems comes with a cost. You will have to pay for internet connectivity for the system to work. And you’ll not just need any internet. You’ll need an excellent, reliable internet that’s devoid of downtimes.

3.   Point of sale systems need regular updates

If you choose a software-based point of sales system for your restaurant or retail outlet, you will need to update the software regularly to ensure it functions like a well-oiled machine. Regular updates also enable you to stay on top of security threats.  The catch is that these updates cost money and they can significantly add up your overall cost of running the business. The solution to upgrade costs is to go with a web-based point of sales system, as it applies automatic upgrades as long as it’s connected to the internet.


4. Web-based point of sales systems require that you pay a recurring monthly subscription fee

Web-based POS system providers charge a monthly subscription fee to use their services. This can impact your return on investment in the long run. So make sure to take this cost into account when deciding which POS software solution to implement.

5. Problems of convenience when using software-based point of sales system

Unlike web-based systems, which are more convenient to use, software based-systems are less convenient to use. With a software-based POS system, you need a lot more than just the computer to gain access to inventory data and reports.

6.  Hardware maintenance for web-based point of sales systems can be expensive

It’s a daunting task to maintain web-based POS hardware. The good thing is that you can call the POS provider to diagnose the problem, but it can be energy-draining, time-consuming and costly.

Make sure you put the disadvantages of POS systems mentioned above on the back of your mind to make an informed decision when buying one to implement in your business. A wrong choice could do more harm than good to your business.


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